Privacy Policy.

What we collect

When you submit a form on this site — a Brand Impact Audit request, the contact form, a free-guide download, or a call booking — we collect what you type in: typically your name, email address, and sometimes a phone number, business name, and website/social links. We don't collect payment card details ourselves; checkout is handled directly by Stripe (see below).

How we use it

• To reply to your inquiry and, if requested, send you a free guide or resource.
• To follow up about the service you asked about, by email, phone, or text message, if you agreed to that when submitting a form.
• To schedule and manage calls you book with us.
• To process payment for services you purchase.

We do not sell your information to third parties.

Email & text messages

If you opt in on a form, we may send you marketing emails and text messages about Brand Impact Studio's services. Message and data rates may apply, and message frequency varies. You can unsubscribe from emails at any time using the link in the email, and you can stop text messages at any time by replying STOP. Reply HELP for help. We will never share your phone number with a third party for their own marketing.

Who we share it with

We use a small number of service providers to run the business, and your information may pass through them strictly to deliver the service you requested:

• Hostinger — hosts this website and processes contact-form emails.
• Stripe — processes payments for services you purchase.
• GoHighLevel — powers our call-booking calendar and website chat widget, and (where you've opted in) our email/SMS follow-up.
• Google Analytics and Microsoft Clarity — help us understand how visitors use this website (see Cookies below).

Cookies

This site uses minimal cookies/local storage — for example, to remember that you've already seen the free-guide pop-up so we don't show it again right away. We don't use third-party ad-tracking cookies.

We use Google Analytics and Microsoft Clarity to understand how visitors use this site — for example, which pages are viewed, which buttons are clicked, how far people scroll, and general device, browser and approximate location information. These services set cookies and collect usage and behavior data on our behalf; Clarity may also record anonymized session interactions (clicks, scrolling and mouse movement). We use this only to improve the site, not to sell or advertise. You can block or delete cookies in your browser settings, or opt out of Google Analytics with the Google Analytics opt-out browser add-on. Learn more in Google's Privacy Policy and the Microsoft Privacy Statement.

Questions or requests

To ask what we have on file, or to have it deleted, email connect@brandimpactstudio.com or call (215) 531-0310.